Mon 12:00pm - 8:00pm
Tue - Thu 9:00am - 8:00pm
Fri - Sat 9:00am - 6:00pm
Sun 12:00pm - 5:00pm
Mon Closed
Tue - Sat 8:00am - 5:00pm
Sun Closed
Mon Closed
Tue - Sat 8:00am - 5:00pm
Sun Closed
4451 Still Creek Drive, Burnaby, BC, V5C6G9

Body Shop Manager

Destination Toyota Burnaby is looking for a Body Shop Manager-Production to join their hard-working team. The candidate must be comfortable with performing supervisory duties in aspects of the Body Shop.
What Destination Toyota Burnaby can provide you:
- Competitive and above the market compensation plans!
- Full group health benefits program: extended dental & health, vision care, chiropractors, massage therapists, etc.
- Proudly owned and operated family run auto group
- Fully developed and guided training, continuous mentorships, and a supportive team environment
- Loyalty rewards and benefits for long standing employees
- Long-term and accelerated career opportunities!
Primary Responsibilities:
- Overseeing Production within the Collison Center; control and balance of Body and Paint repairs to ensure utilization of facility and productive team.
- Performing duties of an Estimator when required; Review generated estimates as necessary to ensure compliance and accuracy with Insurance policies and procedures.
- Submission of Estimates for approval to appropriate Insurance agencies when required.
- Create and/or oversee goals/objectives for the Collision Center to achieve sales, profits and customer satisfaction.
- Collaborate with other department managers to review current performance, set future objectives and promotional activities for the Dealership.
- Handle customer inquiries, concerns, complaints that demand management's attention effectively and efficiently.
- Maintain positive and successful customer and internal employee relationships; ensure that customer expectations and promises are met and expectations exceeded.
- Maintain facility standards for cleanliness and organization.
- Maintain daily, weekly, and monthly sales performance and internal records for tracking and reporting.
- Daily shop production meetings
- Quality control of in process and final product vehicles

Required Skills and Qualifications:
- Minimum 3-4 years of Estimating experience.
- ICBC Express Certification
- Leadership ability to engage and motivate a dynamic team
- Strong client relation skills, with track record of developing and retaining long term relationships.
- High quality control standards.
- Self-motivated, driven to succeed, able to maximize efficiency, productivity, and achieve the highest level of customer satisfaction.
- Excellent organizational and time-management skills.
- Excellent verbal and written communication skills. English fluency is required; ability to speak 2nd language (Mandarin/Cantonese) is an asset.
- Strong computer skills; proficiency in MS Office Suite, knowledge of CDK, Audatex, and Mitchell software is an asset
- Valid BC Driver's License, with a clean driver's abstract.
We invite you to submit your resume for review and consideration, please forward accordingly to our Human Resources Department at
Thank you for your interest with Destination Auto Group.